AGS, a Belgian company specializing in dietary supplements and nutritional consulting, is committed to protecting the confidentiality and security of your personal data. This policy explains how we collect, use, share and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian laws.
Last update: October 2024
Identification information: name, first name, email address, phone number, postal address
Health and nutrition data: dietary habits, health goals
Browsing data: IP address, browser type, cookies (with your consent)
Order data: purchase history, payment details processed directly by our secure systems
Your data is used to provide our services (nutritional advice, sale of dietary supplements), manage your customer account, respond to your requests, improve our website (via analytical cookies with consent), and send marketing communications if you have consented to them.
Contract performance: provision of products and services
Your consent: non-essential cookies, marketing
Our legitimate interest: service improvement, site security
Legal obligation: Belgian tax or health regulations
You can withdraw your consent at any time for processing based on it.
Web hosting and analytics services (GDPR compliant) for browsing data or technical analysis
Belgian authorities in case of legal obligation
We do not share your order data with service providers. Your data is neither sold nor rented.
Customer data: during the contractual relationship, plus 7 years for Belgian legal obligations
Browsing data: 13 months maximum (cookies)
Marketing data: until withdrawal of your consent
You can request deletion of your data, subject to legal obligations.
In accordance with GDPR, you have the rights of access, rectification, deletion, objection, portability, and withdrawal of consent. Contact us at info@ags-lab.com to exercise these rights.
You can also file a complaint with the Belgian Data Protection Authority (APD).
We use technical and organizational measures, such as SSL encryption and firewalls, to protect your data against unauthorized access. Our systems are regularly updated to ensure a high level of security.
Our site uses essential cookies for its operation and analytical cookies (with your consent) to analyze traffic. You can manage your preferences via our cookie banner.
For any questions, contact our data protection officer:
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